SnapBee Support

You have two ways to begin:

• Sign in with Apple or Google (recommended) — your household is created automatically on first sign-in, and your data is saved and synced across every device you use.
• Try it as a guest — tap Continue as guest to preview SnapBee without signing in. Guest scans are temporary and are not saved; you will be prompted to sign in when you want to keep a receipt.

You do not need to enter a group code or set anything up — just sign in and start scanning.

SnapBee now uses invite links — no codes to type.

• Open Settings and tap Invite family member.
• Share the generated link with your family via Messages, email, or any app (on iPhone the iOS share sheet appears; in a browser the link is copied to your clipboard).
• When they tap the link, SnapBee opens and they sign in with Apple or Google to join your household automatically.

Everyone in the household sees the same receipts, inventory, and recipes in real time.

Yes, to save your data. You can explore SnapBee as a guest without signing in, but guest activity is temporary and is not stored. To save your receipts, track spending over time, or invite family, sign in with Apple or Google. We only use your sign-in to identify you across devices — no marketing, no sharing with third parties.

On the Home tab, tap the Scan Receipt button. You can either take a new photo or pick one from your library. SnapBee's AI will read the store name, items, and totals automatically.

Receipt scanning works best with:

• Even, bright lighting (avoid heavy shadows)
• A flat receipt — smooth out any crumples
• The whole receipt in frame, including the total line
• A steady hand or a flat surface to shoot straight down

If a scan looks wrong, tap Rescan and try a better photo. You can also edit items after saving by tapping View on the trip, then Edit.

Yes. When you scan, you can attach up to 4 photos of the same receipt (top, middle, bottom sections). SnapBee combines them into one record.

Yes. On the Home tab, use the Add manually option to enter a store, date, and total without scanning. You can add itemized entries too if you want inventory tracking.

When you scan a grocery receipt, the items are added to your inventory. As you eat through them or cook recipes, you can tap items to reduce their quantity or remove them entirely. Settings also lets you turn off auto-inventory if you prefer manual control.

Open the Recipes tab. SnapBee suggests recipes using ingredients already in your inventory so you can reduce food waste. You can save favorites and regenerate suggestions anytime.

You have two options:

• Inside the app: open Settings → Delete account and all data. Deletion completes immediately.
• From the web: visit the account deletion form if you no longer have the app installed.

Full details are in our Privacy Policy.

Yes. Your data is only visible to members of your household group, and we do not sell or share it with advertisers. Receipt photos are stored so our support team can review scans if you report a problem, but they are not visible to other users. Read our Privacy Policy for full details.

SnapBee works offline for viewing your existing receipts, inventory, and recipes. Scanning new receipts requires an internet connection because the AI processing runs on our servers. Changes you make offline sync automatically when you reconnect.

Make sure you have a stable internet connection, then try again. If you still see an error, fully close the app and reopen it. If the issue persists, email us with the error message and we'll investigate.

Sync requires both devices to be signed in with the same Apple or Google account and joined to the same group. Open Settings on each device to confirm the group code matches.

Please report it using the in-app feedback form (Settings → Send feedback) or email us directly. Include what you were doing when it happened and a screenshot if possible.